3 Questions to Ask Before Hiring a Commercial Cleaning Company

Let’s face it: no one wants to work in or visit a dirty office. After all, an estimated 50 million days of work are lost every year just due to the common cold. An office that’s lacking in cleanliness can help spread illnesses like wildfire, not to mention keep customers away. Whether you’re worried about the overall appearance of your office or you want to keep your employees from getting sick, hiring a commercial cleaning company may be high on your list of priorities. But what should you look for in commercial cleaning services? Be sure to ask these three questions before deciding on a provider for your business cleaning.

    1. What kind of insurance do they have?
      A lot of businesses overlook how important it is for their cleaning company to be insured. Ultimately, their possession of insurance means better protection for you. While your company should not technically be responsible for your cleaning service’s employees, there are situations wherein you could be liable for mistreatment or other legal situations. At the very least, they should carry liability insurance and workers comp insurance. Be sure to verify their coverage before making a hiring decision.


    1. How do they screen their employees?
      Again, you may feel as though cleaning employees are not your responsibility. But because you’re hiring them to do work in your place of business, you do need to be thorough. For the safety and comfort of your employees and to protect your investment, your business cleaning service should check every applicant’s criminal history and conduct drug testing. Ideally, your cleaning company should also verify previous employment records and references, as well as conduct personality testing. While every cleaning service is different, remember that their policies can impact your day-to-day life in the office. The more information they have about their employees, the more peace of mind you’ll have.


  1. How are employees trained?
    You’ll also want to inquire about employee training. This is especially relevant if there strict compliance standards apply to your industry. However, no matter your field, your cleaners should be well-trained and provide excellent service. You may want to ask about the equipment and cleaning agents your company uses, too. You shouldn’t make assumptions about cleaning quality; by finding out this information early on, you’ll be able to assess whether you feel this company will be able to provide what you need.

Of course, there are other important factors to consider when hiring a business cleaning service. But these questions will tell you a bit more about how they run their organization and whether their values are in line with your own. To find out more about how we run our business, please get in touch with us today. We’d love to work with you.