Our Processes

Yes we do. We run a comprehensive nationwide background check on all applicants as the last step in our pre-screening/hiring process.
All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Lambert Cleaning certified cleaners.
Credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

Getting Started

We service from Glasgow to Broadway and West Augusta to Charlottesville so if you are in between those areas we've got you covered!
If you’re not happy with your cleaning simply contact us with 24 hours, we will come out and re-clean (within a 7 day window). We want everyone to be 100% satisfied with each and every service as our commitment to you!
The arrival window is a 1 hour period surrounding your appointment. This allows our teams to handle the unpredictability of traffic, parking, and other surprises that may arise. This means that if you receive a reminder for your appointment at 11AM we can arrive between 10AM and 12PM. If you appointment is scheduled at 8:30AM your arrival window would be between 8:15AM and 9AM.
Basic cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc. We do offer extra services like cleaning inside the fridge and inside the oven. Simply let our office know if you would like pricing on any of these items. Please note that if you home has not been cleaned in a while it might be best to try our Deep Cleaning service as your first service.
We bring our own cleaning supplies and equipment but please let us know if you have any special requests and we would be happy to accommodate you if possible. Alternatively, we can use green products if you would prefer. Please let us know if you would prefer green cleaning services at the time of booking so we can plan for this.
Sure thing. Simply respond to your confirmation email or call our office to add any comments you would like to be applied to your service either one time or on a regular basis.
Simply go to www.LambertCleaning.com/refer. Remember to tell your friend to mention your name during the booking. Your friend automatically gets a $25 discount on their first service and you earn a $25 referral reward that can be applied to future service.